Els Resorts<\/span> amb Ascensor<\/span> a Cancún <\/span>

"Beautiful property with great beach area and nice sunrise, staff was nice although check in definitely took a while. Breakfast food was good"

"Constantly feeling like you are trying to be kinda scammed- we booked 2 bedrooms (so 2 adjoining rooms with 2 separate room numbers originally saying to accomodate 8 people) for 4 people and we had to pay 50 usd every day for 2 extra breakfasts because we were told those were not included and they were booked only for 2 adults and 2 children. afterwards I also read that it was an issue for many. I’ve stayed in many different properties around the world and this is honestly a scam. If this was included in the price we would have paid it absolutely fine but why ask for this on top? Also booking an ocean view room and being given one on second floor with trees overshadowing the whole view was ridiculous. We were even told at the reception the ocean view means that you are direction wise positioned to the ocean, lol. I added the picture of the view. Thankful for the lovely manager that changed our room after further complaints"

"The site as a whole was amazing. There were lots of things on offer and the staff were very friendly and accommodating"

"The quality of some of the foods was not amazing. For example the pasta served in the main dining facility lacked flavour, however this is completely different for the included specialty restaurants which were incredible."

"Excellent position, variety of food, and good quality ."

"Aucun."

"Nearly all needs were catered for including towels for beaches, water to wash off sand, the deck chairs, the bars in the pools."

"No room service. We never got to enjoy the restaurants except for the 2 with buffet. They take very little reservations"

"Location is really great, and the staff is amazing."

"The rooms and facilities are not modern and the cleaning of rooms is not excellent."

"The staff were very nice and attentive — special thanks to Jorje, Sara, and Oswald. The concierges, bar staff, and buffet team were all excellent, and we really appreciated the warm introduction from the head chef. The food and drinks were very good, and our room was clean and comfortable. Overall, a great stay!"

"N/A"