Resorts a Samoa

"Friendly attentive staff, excellent environment and atmosphere, great food, great beach and pool, everything. The staff take very good care of the hotel residents."

Nothing except for high price, but is worth it.

"The staffs are very helpful and the rooms are very clean"

After we ordered the food it takes too long to get ,which is really not good

"The staff was courteous and very helpful, they are very attentive and help us alot, more that i was expecting."

The food was somewhat repetitive and sometimes bland.

"PROPERTY WAS GOOD AND THE STAFF WAS VERY HELPFUL. ONLY CONCERN WAS THER VERY LESS OPTION FOR VEGITEARIAN PEOPLE. THEY ONLY PROVIDE BREADS, ONE OR TWO CERALS, FRUITS AND SOME RICE ITEMS, WHICH IS NOT ENOUGH ."

Aucun.

"Breakfast was quite good. it was good for any kind of tastes and was quite balanced"

Nothing actually

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.

"The breakfast was great. The SPA was also very nice. The bed and room was good and comfortable."

I couldn't control the temperature of the room. I think the AC wasn't working properly I was a bit hot while sleeping even though the AC was on 16 degrees. Probably because the heaters were on.

"Perfect location, Friendly staff and great facilities."

Aucun.

"The villa had great privacy, beautiful landscaping, a good layout for our group. It was well-equipped with essentials for cooking/serving. The salt pool was perfect for cooling off after a hike. It was just big enough and always seemed to be at the right temperature. We were delighted by fireflies, tree frogs, bats, local birds, and even a shy ginger cat that wandered past once or twice."

THE ROAD- while we expected a rough access road from reading previous reviews, the construction during our stay detoured us through the banana plantation over an intolerably (for anyone with neck/back problems) rough track that was 4x longer. While the ocean (not a swimming beach) is close enough to hear, there is not much view. It is a peek from one corner of the pool deck, and the upper bedroom. But again, wonderful privacy. Also of note- there are no bug screens on the windows. It was perhaps an assumption on our part with the newer construction, but the mosquitoes did cause some distress, especially for one member of our group. Bring bug spray, After-Bite (anti-itch), and Benadryl if you are prone to reactions.

"Breakfast was excellent, staff was friendly, pools and sea possibility was truly excellent. Very big and safe place to be. Security was in very good level. Lovely site."

Only couple of persons spoke english. Several restaurants in hotel, but you could only book online with one. When you come to hotel everything is in spanish, luckily I had colleague who could speak spanish so he was able to translate how to book breakfast, lunches and dinners etc.

"Josh, the owner and his ccrew are phantastic! Thanks for everything, we gonna miss you!"

Everything was lovely!

"The breakfast was great. The SPA was also very nice. The bed and room was good and comfortable."

I couldn't control the temperature of the room. I think the AC wasn't working properly I was a bit hot while sleeping even though the AC was on 16 degrees. Probably because the heaters were on.

"The scenery was good. Food was great and the staff were very friendly and timely."

Aucun.

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"Ubytovanie priamo na pláži, pohodlné parkovanie priamo v areáli, posedenie s altánkom na pláži. Mali sme aj večeru aj raňajky a boli sme spokojní."

Aucun.

"Excellent location, plenty of facilities on the grounds to choose from. Mambo beach was not too crowsded as we feared, and there was no construction in the area. Great customer service too, we appreciated the followup email asking if there is anything we need during our stay and our request was immediately granted."

Staff could have been a bit more friendlier, especially Hemingway/receptionists. Also there was a slight smell of mold in our room. You can pay in EUR, but not worth it since the change you will get back is in USD, hence losing money.

"I thought the meals were good overall and the locations (I.e. grill, restaurant) very convenient. The staff at Divi were very professional, friendly, helpful, and accommodating. My family felt welcomed throughout our stay and really enjoyed our time at the resort."

We would have preferred for our rooms to be closer together however we appreciate that the hotel was able to accommodate our additional request to have the rooms on the first floor in order to accommodate my elderly mom.

"Great location, nice beach, very good food, versatile facilities, very good for families."

Organised tours available for guests from tourist agencies, for self organised guests rent-a-car is the only option for sightseeing. Some facilities require better maintenance.

"M'ha agradat absolutament tot! Les instal·lacions són espectaculars, l'habitació tenia tot el que podies necessitar i l'spa està molt ben equipat. Lloc ideal per anar-hi a relaxar-se"

M'ha agradat tot!

"Josh, the owner and his ccrew are phantastic! Thanks for everything, we gonna miss you!"

Everything was lovely!

"Das Zimmer war überraschend groß und modern eingerichtet – man merkt sofort, dass alles neu ist. Besonders schön: die tolle Ausstattung mit Espresso-Maschine und kostenlosem Kaffee. Auch das Bad war sehr geräumig und hochwertig gestaltet. Über die Terrasse mit eigenem Strandkorb hatte man einen wunderbaren Blick Richtung Bodden – perfekt, um abends den Tag ausklingen zu lassen"

Das Zimmer ließ sich trotz der Verdunkelungsmöglichkeiten nur bedingt abdunkeln, da durch die Milchglastür früh Tageslicht hereinkam. Bei der Ankunft war es zudem recht staubig, was etwas den ersten Eindruck trübte. Außerdem war der Kaffeeweißer aufgrund der hohen Luftfeuchtigkeit auf der Insel hart geworden.

"Un lloc únic per connectar amb l''esperit d'Islàndia. Un viatge en el temps. Una experiència inolvidable. Recomanem reservar el boníssim sopar per avançat."

Aucun.

"Everything was great. Very beautiful, good breakfast."

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"Everything was great. Very beautiful, good breakfast."

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"Beautiful beach resort. Over water bungalows amazing & also beach front villas great. Staff very nice, pool & beach lovely. Would come back."

Check air conditioner operation before sleeping! We down graded to beach front from water bungalow but didnt get discount or reimbursement from booking dot com. :( Had noisy neighouring resort from parties over 2 days.

"Great snorkelling around the over water bungalows, lots of turtles feeding on the seagrass. Beautiful location, so relaxing. Beach access bungalows are very nice, newly renovated, comfy bed. Pool was awesome. Appreciated the sea bird conservation in the island. I actually loved the sounds of the Puffin de Pacifique birds at night - I thought it was a child crying at first lol… bungalows have earplugs, luckily! Complimentary buffet breakfast was good. Got a generous late check out, service was really good from the boat to the front desk to the restaurant and bar. Everyone speaks a very high level of English, not sure where the negative comments about staff come from - they were the best I experienced in NC by far."

It’s an expensive buffet dinner (around $80aud) but the choices were really good, esp the fresh seafood and all the desserts. It’s just not worth it if you don’t eat huge dinners. Order à la carte options instead, but nice to try the buffet just once. Consider BYO noodles and alcohol if you want to save money, buying food and drinks from the restaurant and bar adds up quick. Would have been good to be able to lock/unlock the back beach access door from outside with a key.

"We liked food, kids playroom & swimmingpool + sauna:)"

Aucun.

"Beautiful beach resort. Over water bungalows amazing & also beach front villas great. Staff very nice, pool & beach lovely. Would come back."

Check air conditioner operation before sleeping! We down graded to beach front from water bungalow but didnt get discount or reimbursement from booking dot com. :( Had noisy neighouring resort from parties over 2 days.

"I thought the meals were good overall and the locations (I.e. grill, restaurant) very convenient. The staff at Divi were very professional, friendly, helpful, and accommodating. My family felt welcomed throughout our stay and really enjoyed our time at the resort."

We would have preferred for our rooms to be closer together however we appreciate that the hotel was able to accommodate our additional request to have the rooms on the first floor in order to accommodate my elderly mom.

"Everything was great. Very beautiful, good breakfast."

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"Las instalaciones son super lindas y el hotel de ensueño"

Aucun.

"It was old fashioned in a lovely sort of way. Rooms were private and the grounds are lovely. Huge pool!"

A little further from the main area of town but a nice walk.

"Great location, very cosy hotel with nice pool and beach access. Good place to relax."

Really not much to complain. I liked everything:)

"Room was clean. Exellent envirment with maintoun and water view. I chose the location since it is close Tramway and Flume Gorge."

The shower I used was really small.

"The staff were honestly so thoughtful and genuinely kind."

Aucun.

"Em menjar molt bo i variat. Hem esmorzat i sopar super be. L'atenció de tot l'equip del recinte és perfecta"

Pel nostre gust, hem passat fred a l'spa, tant l'aigua, com l'ambient del recinte erens freds

"I love this family friendly vibe! There is a pool for kids, adults with swim up bar and another quieter relax pool for adults only. The shows were good- the circus show and the fire show were my favorites. Everyone from the front desk to servers to housekeeping were friendly and helpful. The food was excellent, you have a choice in the evening between the buffet and restaurants."

It took us a few days to figure out what was happening at the resort as our Spanish was so limited.

"Well maintained, super friendly and helpful staff. Room was always well stocked with towels and cleaned. Nicola does a great job by the pool keeping everyone happy with towels, food and drinks. Front desk staff were very helpful and friendly and the bartender was always smiling and talkative. D Richard’s steakhouse was great - Steak Diane and Filet were both excellent. Sol de Mar had good Mediterranean style food with a relaxed atmosphere. My husband and I ate here on a few occasions- pasta with lobster, veal scallopini both great choices. Close location to a number of off property restaurants that are excellent."

The pads on the loungers are very old, worn thin and extremely uncomfortable to sit on. Chef’s Table wasn’t good- we ate only one dinner there and the lobster cake and fish were dried out. The pasta dish with Shrimp had the full shell on the shrimp still making eating very messy. Lobster Fest on the beach was disappointing. The lobster was dried out as it had been sitting under lamps for some time. We waited 30 minutes past our reservation time to finally get a table after speaking with the manager in charge. Very unorganized.

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.

"Everything is perfect ! It’s a magical parenthesis from the outside world and a place to disconnect and reconnect. Thanks to the staff for providing the best service"

Nothing