"Nice stay. Excellent breakfast. Accommodation is close to the city center. Shout-out to Omar who was excellent in his role. A natural at being a manager/customer sevice representative. Keep up your excellent work."

"Aucun."

"It was comfortable and well equipped. The personnel was so kind to change my room at no extra costs to accommodate my request for an interior room."

"At night it might feel a bit unsafe walking alone there. There is music coming from a close-by bar which goes on all night. Not their fault but it is to be taken into account."

"We had a lovely stay at Villa Sueno. Omar is a great host and helped us with all of our questions. Our room was lovely with wooden furniture and a very comfy bed. The bathroom was sparkling clean, water temp and pressure were good. It was warm during our stay so we kept the window to the patio open. All was quiet. The property is in an old part of town with a patio garden downstairs for breakfast and a roof top terrace for relaxing. It was lovely with lots of plants and seating. Facilities also included a fridge, purified water and a good continental breakfast. The location is also great. We enjoyed being in an authentic area of town within walking distance of Guanajuato's sites. Bakeries, taco restaurants, coffee shops and ice cream stands are all part of the vibe around Villa Sueno. Thanks, Omar, for a wonderful stay !"

"Everything was great"

"It was out of the central area, but an easy 15-20 minute walk into the action. Very good Taco restaurant 2 minutes away. Staff were willing to ensure our stay was comfortable and supplied a new heater and additional blanket when we asked. It was a good option away from the noise of downtown and the staff were very good. Breakfast was simple but adequate."

"The shower was very small and slow to heat the water - and you need to be aware that the room with the balcony has a large step up into the bathroom (not ideal for night-time trips). The balcony for our room only had an internal courtyard view, but there was another terrace with sunshine to enjoy. Our son stayed in a downstairs double room with no external windows. It was cold at night, but blankets and a heater were supplied."

"Felt as home and loved the room with balcony overlooking the patio. At walking distance of the city center. Omar was a very good host, friendly and even offered us to do our laundry. Big thumbs up and muchísimas gracias!"

"Small bathroom and the wifi connection in the room was non existence. And on and off at the balcony."

"staff very helpful and friendly. very good breakfast. felt safe and secure. room had private balcony."

"we kept loosing the internet in our room."

"Friendly staff, Location not bad. (Calm area, the end of the center..?) Roof top terrace was very cute"

"Too hot. We had to open the door and window at night, we couldn't sleep literally. It was like 18°C- 34°C Better during the day, but at night, too hot..(it was a small room with a small window and small fan on the top on the 2nd floor) 1st floor was way less hot though. without the heat at night, I am satisfied"

"Comfortable bed, good size room, beautiful shared spaces for guests, fresh fruit for breakfast, great value for money."

"No hot water in shower"

"The Staff were wonderful. I had to deal mostly with two individuals. Their names are Omar and Hugo. They were very nice from the first day to the last day. I was there for 5 nights. Omar was very professional. He was very polite and helpful. Hugo was the same. Very professional, polite and helpful. They both were very responsive to any question I had, and very quick to help me to have my needs met. If I go back to Guanajuato I will definitely stay there again."

"Aucun."

"Hugo and Omar were so kind and friendly, and always very helpful. It was a lovely space to spend time with friends and relax. The beautiful living room and outdoor courtyards where wonderful places to spend time relaxing between visits into the city."

"Aucun."