Hotels a l'Illa Norfolk

"The hotel is excellent in terms of location, cleanliness, internet, and proximity to Al-Raqqa Metro Station, Al-Ghurair Shopping Center, and various restaurants and shops. The reception staff were also very friendly and kind."

Some employees, in my opinion, have not been properly trained to charge all items such as water, tea, shampoo, toothbrush, towels, etc. when cleaning the room. I think this is a weakness that can be easily solved.

"Douche chaude Piscine agréable Juste de l'autre côté de l'ile et à 1 min du centre commercial, très pratique"

Petit déj moyen

"We stayed in a club room which gave us access to the Club Lounge. The lounge was excellent great food all day and the staff were exceptional. When you consider we were trapped in the Hotel because of the war we could not have been in a better place. Everyone was caring and so helpful. Wonderful Hotel made so by the staff"

Nothing

"Good location. Staff friendly. Comfortable room and good breakfast"

N/A

"Habitació gran, llits còmodes, gran esmorzar, magnífic gimnàs."

L'hotel està una mica lluny del centre de la ciutat.

"The room, the pool & beach & the relaxing vibe. Staff were excellent"

It’s a bit way out to get to any bars or restaurants on foot- St.Lawrence Gap, £10 e/w, for amenities. Walk at your peril the roads & drivers are haphazard & it takes a good half hour if you’re relatively fit!

"Location and facilities available. The restaurant serves very good food."

Mattress is not comfortable.

"The bed was amazing, i slept well and that was the best part especially being jet lagged. The kids loved the breakfast spread so that was a plus. They really enjoyed their stay, im glad to have booked it and wouls definitely come again and recommend to friends."

Aucun.

"Beds were very hard but the room was clean and neat!"

Very hard beds!

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

None

"The location was great overall a very good place for abit of relax"

Mainly the location

"Breakfast was excellent. Location is also very good. Transportation to attractions very convenient. Ruin of St. Paul and senado square etc. is walkable distance."

Everything thing we find good.

"Esmorzar, situacio, els coixins, les amenities, encara que una de les habitacions tenia la banyera massa alta, el gym"

Que no es pugui esmorzar a la Terrassa

"The staff were amazing! They could not do enough. They were so helpful and made our stay one of the most memorable in 15 years of travel. If you are visiting Petra you need to stay here! The rooms are fantastic and the breakfast sets you up for a great day of hiking around Petra."

Nothing. Everything was perfect!

"Extremely cool hotel if you go for a Tatami room. I liked the setting near a temple and in a quieter neighborhood but not too far from central Kyoto's nightlife area."

Aucun.

"In general a very nice hotel, inside and outside. The swimming pool was great"

Nothing special to point out, the TV was bit old and the image was not very clear

"The staff was amazing, friendly and accommodating. The restaurants on site were delicious and the wait staff was knowledgeable and friendly."

I have no constructive feedback.

"The team were very friendly and a great support with questions we had. We were met at the airport terminal and driven to the hotel using the free shuttle service. The room was really spacious and clean and breakfast was a great selection. We had asked for help with something very specific which wasn't part of the hotel and the team said to leave it with them and they'd call the room when they had the answer and, they did that!"

Aucun.

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"L'hotel està al costat d'una parada de bus, amb moltes línies i moltes destinacions, i al costat d'una estació de metro i a 100 metres d'una altra estació d'una altra línia. L'hotel, tot i que ja està una mica vell, és molt comfortable. Bona piscina. Personal amable."

Li tocaria una renovació

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"We love the vibes, so comfy, so beautiful set up in receptionist area and beautiful view from the restaurant and our room."

The food price quite high in their restaurant

"Friendly staff, comfy rooms, great location, excellent food,"

AC was not cooling much

"La situació, l'aire decadent antic europeu, els llits molt còmodes, el personal educat i amable i molt i molt l'esmorzar (diversitat i espai gran i còmode). El dia que vam anar a Cai Rang ens recollien a les 5 del matí i ens van preparar un esmorzar per emportar perfecte. Moltes gràcies."

Que demanin una fiança. Penso que no caldria. La banyera és molt alta i costa entrar i sortir si ets baixeta.

"The staff were extremely helpful and nice. They accommodated us in all of the ways that we needed them to. The rooms were extremely clean and comfortable and the amenities provided with the resort were even better. Delicious food, amazing staff, and an awesome room/view."

N/A

"Super zentrale Lage in Sousse. Sehr nettes und freundliches Personal."

Leider war die Klimaanlage sehr schwach.

"Room size, easy checkout and checkin, polite staff, and the different restaurants they have."

The quality of toileters should be better. The mini bar was empty and needed to ask for water at around 3:00 AM. Lastly, the price is a bit high.

"Friendly staff, a hotel with indescribable character; location amazing, food excellent"

Aucun.

"I have enjoyed staying at The Diplomat for decades. This is hotel life as it should be, which is probably why I keep going back. I enjoy a quiet meal with my family by the pool and do like to indulge in delicious food from all over the world. The staff are always friendly and extremely polite."

Work commitments forced an early departure.

"Beautiful room room with view on the pool and the ocean. All comfort included, the free shuttle to the city center or to the airport is very valuable, the staff was very kind and professional ! Would definitely come back :)"

Note that the breakfast is in extra but exquisite !

"The receptionist lady was awesome Hatts off to her for her guest friendly attitude."

Aucun.

"Overall Well managed property, good Coffee, good pool, Gym patio Bar cum coffee"

Wi-Fi

"The hotel is excellent in terms of location, cleanliness, internet, and proximity to Al-Raqqa Metro Station, Al-Ghurair Shopping Center, and various restaurants and shops. The reception staff were also very friendly and kind."

Some employees, in my opinion, have not been properly trained to charge all items such as water, tea, shampoo, toothbrush, towels, etc. when cleaning the room. I think this is a weakness that can be easily solved.

"In general a very nice hotel, inside and outside. The swimming pool was great"

Nothing special to point out, the TV was bit old and the image was not very clear

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

"Friendly staff, a hotel with indescribable character; location amazing, food excellent"

Aucun.

"Didn't know they had breakfast. Still a wonderful place."

Aucun.

"The bed is comfortable, location is perfect together with mall. Also security perfect!"

The room is quite old and small.

"Super zentrale Lage in Sousse. Sehr nettes und freundliches Personal."

Leider war die Klimaanlage sehr schwach.

"Attenrivenes and kindness of the staff, especially the manager"

All was good

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"New room , very cozy. Bed was perfect, lights incredible.. 11th floor, very nice"

Aucun.

"El personal super amable i atent, les vistes, les piscines… no tenim queixa de res! Sens dubte tornaríem!"

Aucun.