Hotel Castropol

"La situació. Molt ben situat dintre del Centre Històric, aprop del Zócalo i la zona monumental d'època colonial. El personal, molt amable, servicial en recepció i diligents també els cambrers i grums. Desdejunis molt variats i abundants amb base a la cuixa mexicana."

"L'hotel és força correcte amb habitacions molt grans i llits "king size" però falla la llum -esmorteïda- el manteniment i, en alguns casos -cortines, cobrellit- no gaire nets. El cafè, molt fluix pel gust europeu"

"Excellent tradional style hotel. Service wonderful. Food very good. Housekeeping fabulous. Close to Metro and walking distance to major sites."

"A slight odour from the bathroom so kept the door shut!"

"In the historic centre of Madrid. Good breakfast in dining area. Close to Pino Suarez metro station which is on Line One to Chapultepec metro station for the art galleries, museums and a walk to Condesa and Roma Norte. Spacious room and good size bathroom. Helpful 24 hr reception."

"Aucun."

"Location was good, good sized room and reception staff were very good and helpful"

"No air conditioning and the fan in the room didn't work. There was a replacement portable cooler, but it was so, so loud it was impossible to sleep with it on. Restaurant staff accused us of taking breakfast without paying on the 2nd day, and wouldn't concede that we didn't need to pay even when we showed them the booking email that confirmed breakfast was included. It took 10 minutes to convince them that we didn't want to pay twice for something we already paid for. Eventually they conceded after speaking to reception a couple of times. No apology whatsoever, rude and arrogant waiter."

"The location is excellent. Right next to the metro and a short walk to everywhere in old town. Bed was pretty big and great. Shower had warm water."

"Keycards that stop working. Disorganized reception experiences. Fan that goes off when you turn the lights off.."

"Comfy bed, clean room, hot shower, good breakfast, location excellent especially for shopping, very friendly staff."

"Shower head could have been a better one, noisy due to very poor sound proof. Luckily there was nobody having a party etc during my stay."

"Todo en general, y el restaurante excelente ! La gerencia excelente trato . El personal amable"

"Aucun."

"The hotel location is ideal and would recommend to everyone. Lovely room cleaned everyday. My close family (who live in the city) came and saw my room were not disappointed."

"Aucun."

"Nice basic stay. Good value for money and 24/7 reception"

"Downtown was overwhelming"

"the kind staff who were willing to help, the clean rooms, the good location, the daily towel changes, and that it was economical/affordable."

"it was not well-maintained, for example, the picture frames were supported by nails underneath them to prevent them from falling on our heads above the bed, the door was broken/damaged, and some switches were faulty/broken."