"Super friendly and helpful owner and staff, they went out of their way to be welcoming and helpful!"

"Aucun."

"A wonderful place to stay for a few nights. Great location and exceptional staff. It exceeded my expectations. I gave it a 10."

"????"

"We liked the staff, the location and the room. 100% recommended."

"Aucun."

"The location was perfect, the staff was very friendly and generous, the beds were large and very comfortable."

"The heat in the shower wasn't working properly."

"The view to the mountains is great (depending on the room you get) the rooms are very well cleaned and its a stones throw away from downtown. There’s even a TV with all the good stuff. Netflix, youtube, etc. The beds are super comfortable and so are the pillows."

"The walls are quite thin so you will hear dogs barking from the streets. At one point there was loud music at 3:00 AM lasting quite a while. Better pack some earplugs just in case. Do note that the breakfast price is 135 $, as they haven’t updated the prices."

"The whole town looks safe and without garbage. The hotel and the bedroom with bathroom were neat, the bed big and nice to sleep in. The TV was large although we did not use it, there was a fan although it was not necessary because the room was quite cool. There is a view of the hill although not as close as I expected. No noise on the street (no bars or hustle and bustle nearby). Few or no stray dogs. At the hotel, despite the bad customer experience, there was a kid/young man who was very nice while explained the leak and apologyzed for it."

"When we arrived the person who opened the door seemed disappointed or annoyed, as if we were not the guests she would have wanted (maybe we were dressed plain or sweating because it was too hot, or because we didn't have a car?), there was not a single word of welcome or joy. Then we waited for her to find the reservation and when we paid she told us "there is the internet password" and half a second later she walked very fast towards the stairs, we had to run after her with our suitcases to catch up and see where our room was. She gave us the key with the same annoyed face, explained a couple of things and left without any polite phrase. THE WORST thing was that a meter from our door there was a table with an ashtray! (being that I expressly ask to be AWAY from any tobacco smoke) and at night the guests of another room sat there to smoke. That seems TERRIBLE to me. In addition, at a certain time the hotel cut off the water for there was a leak, but nobody told, we had to ask about it. The center is about a 15-minute walk away but it's a bit tiring, and the bus station about a half-hour walk away. We went in hot weather, but at night there was wind and it was a little sneaking in."

"Friendly family running the place. Simple room. Convenient parking"

"The furnishing could be refreshed. No breakfast option."

"El lugar es muy bonito es cómodo pero el baño huele mal, y hay muchas hormigas que en algún momento se subieron a la cama, elegí el hospedaje por que decía que el desayuno era un punto fuerte pero dijeron que no, y la verdad están cocinando pero no hay comida para ofrecer a los huéspedes"

"Había hormigas y se subieron a la cama, no había desayuno"

"Muy limpio y por el precio estuvo súper bien habitación muy limpia"

"Na"

"La atención del personal, la dueña fue muy amable y nos explicó todo. La estancia fue agradable, la habitación era amplia y contaba con SmarTv. El baño estaba muy limpio y había agua caliente. Nos proporcionaron un cobertor y todo estuvo excelente. Además de que el precio es bueno para la ubicación, a solo 20 minutos caminando está el parque nacional del Tepozteco."

"Aucun."