"Lovely pool area overlooking the river, large rooms with balcony, great bar/lounge area for cocktails with live music . Good choice at breakfast. A little bit out of Kandy centre so we didn’t venture into the town for our evening meals. We ate in the à la carte restaurant Chutneys, the food and service was lovely, although it was very quiet so lacked a bit of atmosphere. We heard there had been guest cancellations due to flights cancelled from the Middle East. Overall it was a lovely stay and would thoroughly recommend this hotel, wish we had more than two nights!"

"A little bit out of Kandy town"

"Stunning location, beautiful view and lovely lounge and pool area."

"The rooms could benefit from an update."

"Amazing setting - very tranquil in a busy city. The buffet was excellent for both breakfast and dinner. We had lovely attentive staff throughout our stay."

"Bring bug spray!"

"Last minute booking as we did not like our original hotel and it was a fantastic stay. They greeted us with welcome drinks, and the lobby area had a beautiful vibe , showing live sport and having live music. The view from the room was pleasant, and the vibe around the pool was very relaxing, I spent one morning just sipping drinks by the pool! Breakfast was delicious, as was the dinner options. They had an efficient laundry service and they had two different types of plug sockets. Rooms were comfortable and the staff were very friendly and helpful. Location was decent, about 10-20 minute journey into town centre."

"I was staying in a room with a couple of my friends and we did ask multiple times to have a second set of keys as we had different plans at times but this never got resolved and in the end I would just leave my keys at reception and told them that my friends would take it. Not ideal."

"Fabulous views of the River and plentiful wildlife. Room wonderful, only a 400 rupee Tuk Tuk to town. Buffet and al a Carte Food was fantastic. Big shout to Sampath from Housekeeping, his special touches made our stay."

"It is a fabulous place yes but not worth the extra you pay for the "Cinnamon" name compared to other 5 star places on the Island.. The Indian restaurant was average at best."

"Large, clean and comfortable room, with all the facilities you expect (fridge, safe, tea/coffee making facilities, complimentary water, toiletries). Our room had a nice balcony with lakeside view. Friendly and helpful staff (special mention to our room attendant Borjan). Fantastic setting, with a pool. Great buffet breakfast and dinner, with a huge variety of options. Catered well for vegetarians. This hotel is used by a lot of big tour groups, which is testament to it's popularity."

"This is a big sprawling hotel, spread out over a large area. Depending on which room you are allocated, you may have a long walk from reception to your room. It's also tucked away and a little out of town, so you need a tuk tuk to get you into the main part of the city."

"Staff were super friendly nothing was too much for them."

"I stayed in the new part of the building and unfortunately it was a little noisy due to other guests but also because it’s quite open so noise was amplified."

"It was excellent and all good except comment below."

"We had a problem with a constant dripping noise all night on our first night. We reported it, it wasn’t fixed and I had to get someone at about 10 pm to come and listen. It was then promptly fixed. Only reason for a slight mark down."

"Everything about this hotel is great, the staff, food, rooms, location, swimming pool and in the evening they had a lovely singer in the bar area"

"Aucun."

"Beautiful location and highly recommended for families"

"Front staff at the time we went wasn’t very helpful and I personally felt she has a little bit of arrogance. Front staff has to be more careful and friendly"