Hotels al Líban

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"Very helpful reception Nice location uptown the hill Good admosphere with all kinds of sporty people"

Nvt

"The room was spacious, clean and had a huge comfortable bed. The room also had amazing views of the sea, and islet de Gosier as well a cool terrace. Coffee facilities and air conditioning in the room. I loved the open air lounge/dining area too - very unique - the art exhibition added glamour! Then the private beach and pool was also a treat."

The beach area tables and lounges needs to be cleaned more regularly.

"Habitació gran, llits còmodes, gran esmorzar, magnífic gimnàs."

L'hotel està una mica lluny del centre de la ciutat.

"Everything about the Chatrium was superb. From the staff to the room, the location, the service and the overall welcome. It was truly superb"

There was nothing at all to fislike

"Simply I can fully trust them. We forgot our backpack in the shuttle bus and moved to San Pedro Island. Hotel staffs were so kind to arrange sending it to San Pedro, and we received it including all valuable goods like mobile phone! Thanks to all involved staff and appreciate their integrity."

Aucun.

"Big room, it was clean, staff on reception very nice. Basic room but good value"

The area is absolutely manic, the actual car park entrance was difficult to find, bar very limited, staff on bar seemed disinterested until we paid the bill and gave a tip which cheered her up.

"Everything was perfect ! We were family 10/10"

Aucun.

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

"We stayed in a club room which gave us access to the Club Lounge. The lounge was excellent great food all day and the staff were exceptional. When you consider we were trapped in the Hotel because of the war we could not have been in a better place. Everyone was caring and so helpful. Wonderful Hotel made so by the staff"

Nothing

"+ Very friendly and helpful staff! Always smiling and polite. Breakfast is great value. Location is perfect for me. I very much enjoyed the swimming pool and there's a small gym too. I have stayed there 3 x."

Some of the bathrooms should be renovated, one leaked water even to the mainroom, which was dangerous. Even others have humidity damages and small cockroaches. I was twice bitten by insects during the night, probably bedbugs or ants, and had to ask the staff to spray my room again. Some of the sheets are obviously not pure cotton and itchy.

"The location is perfect if your intention is to visit the colonial city. The staff and the place are beautiful, we really enjoy our stay in this hotel"

All was good

"El personal molt amable y acollidor i un esmorzar abundant i molt bo"

Res

"location! love the showers with complete aminities"

no parking space

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

"Molt ben situat. A 5 minuts en cotxe de les Mantenga Falls. Zona molt tranquil.la. Amb un bon restaurant. Esmorzar molt complert i deliciós!"

En ser un hotel d’una certa categoria, potser hauria esperat més detalls de cortesia dintre de l’habitació, com ara alguna caixa de Kleenexs, botelles d’aigua…

"A lovely quiet residential neighbourhood . Lots of birds in the garden . Lovely pool and outdoor seating area. We could walk out of our room to the pool and terrace. Marian looked after us very well ."

Maybe a little far from services but nothing else .

"Excellent location near the beach, making it easy to enjoy the surroundings. Good price-to-quality ratio, offering a budget-friendly stay."

No hot shower, which was inconvenient. Noisy installations that affected comfort (water pump, no well isolated for insects) The check-in process was a bit complicated, but since it's a family-run business, we were understanding.

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"The location and the Taj standards that has been maintained inspite of it being a old property makes you feel nice and comfortable! The hospitality shown by their staff was a class above!!"

Aucun.

". Nice location. . The Novotel is linked and let me use their facilities free of charge. . Bed was very comfortable"

. Breakfast spread is a bit limited . Shower temperature was inconsistent

"The location looking over the water hole is excellent and the assistance from the team member was brilliant"

Nothing

"Douche chaude Piscine agréable Juste de l'autre côté de l'ile et à 1 min du centre commercial, très pratique"

Petit déj moyen

"The hotel is excellent in terms of location, cleanliness, internet, and proximity to Al-Raqqa Metro Station, Al-Ghurair Shopping Center, and various restaurants and shops. The reception staff were also very friendly and kind."

Some employees, in my opinion, have not been properly trained to charge all items such as water, tea, shampoo, toothbrush, towels, etc. when cleaning the room. I think this is a weakness that can be easily solved.

"Ubicació, decoració típica irlandesa, llit molt còmode i personal molt amable"

Aucun.

"Location was good, buffet breakfast was great, staff was great"

Beds had small split pillows instead of one big pillow.

"The team were very friendly and a great support with questions we had. We were met at the airport terminal and driven to the hotel using the free shuttle service. The room was really spacious and clean and breakfast was a great selection. We had asked for help with something very specific which wasn't part of the hotel and the team said to leave it with them and they'd call the room when they had the answer and, they did that!"

Aucun.

"Very good staff but the room was small and there was no any tub in bath even I requested before check in"

Aucun.

"Superb property, with huge rooms and excellent pool. Excellent and responsive general manager. Very secure."

Aucun.

"Overall Well managed property, good Coffee, good pool, Gym patio Bar cum coffee"

Wi-Fi

"+ Very friendly and helpful staff! Always smiling and polite. Breakfast is great value. Location is perfect for me. I very much enjoyed the swimming pool and there's a small gym too. I have stayed there 3 x."

Some of the bathrooms should be renovated, one leaked water even to the mainroom, which was dangerous. Even others have humidity damages and small cockroaches. I was twice bitten by insects during the night, probably bedbugs or ants, and had to ask the staff to spray my room again. Some of the sheets are obviously not pure cotton and itchy.

"Breakfast was good and most of the time it has variety. Staff are fantastic.The omelette bar was the best as the other hot food is in bain-marie and is not as good."

Great room and fabulous views of the bay. I loved waking up in the morning and watching the boats going up and down the bay.

"Fabulous location and lovely room with a view. Staff very friendly and helpful"

Food not so inspiring

"Loved the hotel, great service, delicious dinners, very convenient location, amazing owners creating welcoming atmosphere."

Couldn't stay longer

"Location, nice apperance, nice staff members but they should smiling a bit more"

Nothing

"The hotel is located in a quiet neighborhood. The rooms are clean and spacey. The bed is very comfortable and the internet is fast. The staff is very friendly and also gives tips for sightseeing tours. Breakfast is also available around noon. The quality-price relation is very good for this hotel. We would book this hotel immediately again."

There are no negative points.

"The breakfast buffet was good quality if a little expensive, make sure you book day before to get a discount."

The bacon and sausages at breakfast were not the best but this is usual for Korea. Westerners might notice this, Koreans won't mind them at all.

"Hotel ben tenuto, pulizia ottima, personale molto accogliente."

Un po' troppo rumore notturno

"Super welcome and arrangements, best location in MC."

Aucun.

"Great Central location Staff very helpful Comfy bed, good sized room Very good breakfast"

Gym wasn't great - much equipment not working

"location! love the showers with complete aminities"

no parking space

"Café da manhã bom padrão, quarto com ar condicionado, cama, chuveiro, banheiro bom padrão executivo, suficiente para quem quer curtir a cidade ou estar nela a trabalho, estudo ou concurso. Localização muito boa, central. Atendimento bom padrão."

Aucun.

"The bed is comfortable, location is perfect together with mall. Also security perfect!"

The room is quite old and small.

"clean and spacious very friendly and helpful staff"

the breakfast could be better

"The location looking over the water hole is excellent and the assistance from the team member was brilliant"

Nothing

"Overall very smooth experience. The hotel is located in a very nice neighbourhood. It is clean, staff is kind and professional. The restaurant is up to the expectations with good value for money,"

Aucun.

"We loves the hotel in general. The rooms were well equipped, the food was super delicious, the portions were great. The staff was helpful and extraordinarily kind to small children."

We did not know that we should climd a lot of stairs in order to reach the restaurant. It was difficult for our parents.

"Beautiful location, great restaurant, updated rooms, friendly staff"

The need for transportation if you wanted to go anywhere else.