"Priceless view and tranquility, great service. If you are seeking nature and silence, it‘s the best place to relax. Service, bar and restaurant are really nice. Ferry service works nicely."

"Building and facilities starts aging and could use some more maintenance."

"Beautiful views from every room and shared space, thermal springs and bay to enjoy; good breakfasts, great drinks, kayaking; nice spa treatments; view of stars from pools at night!"

"Only 2 short hikes so not too much hiking in that area; bathroom vanity was dated and could have used some work; limited options for dinner so ate from bar menu which had vegetarian options and salads and better hours; location is amazing but we had an early fishing activity which meant paying for the boat transport before regular runs"

"Incredible pools, friendly staff, beautiful nature"

"The shower temperature and speed of warming could be improved"

"The location is mesmerizing, the hot baths are amazing, the staff is very good and kind"

"It’s in the middle of the caratera austral, so many visitors are on a road trip. Having no WiFi is really not practical. The hotel doesn’t pick up phone, which meant we had to wait for an hour or two close to the jetty and weren’t able to call for a private boat. The interior is old and needs updating. Some serous rebuilding is necessary"

"The staff was nice and polite. The restaurant was great, and the environment was breathtaking."

"Aucun."

"Beautiful area, thermal baths were great. Lovely treat midway through our trip. The restaurant was great and the food was excellent. Breakfast was great with lots of choice"

"A little overpriced The boat only running 3 times a day is a little annoying and restrictive"

"Wonderful romantic getaway. Everything and everyone was great. Facility beautiful. Food was good and reasonable especially considering there are no other options but they did a great job for a fair price. Umbrellas were a nice touch and spa massages and pools were great. Hot springs maintained well. We loved our time there even though it rained a lot."

"The hiking trail needs some serious work and maintenance…. Especially since it’s the only option there if you want to get out and stretch legs. Also either take out the pool table or put in a decent one or something else upstairs."

"The outside spa / thermal baths were great and they are open 24/7. The hotel offers great views across the lake. Restaurant is of good quality and offers a 3 course menu. Furthermore, we liked that there is no internet / telephone connection available….great to relax!"

"You need the ferry to access the hotel and there are only a few times per day to take this ferry (2 times in the morning and 3 times in the afternoon)."

"Unique in many ways. Only a few places on earth can provide you this experience."

"No internet at all that can be very stressful if not prepared."

"The location is superb! A great view, wooden buildings look very nice and fit the location. The hot springs are great. The pool area is nice. Food in the bar area is good. Shared area is good/nice view, fireplace. Also a nice pool table."

"The hotel is outdated, has maintanance backlog but that is outweighted by the nice location. AND: there is NO internet reception (wifi) and also NO phone signal. There is one old (70’s ?) desktop computer; but with double opt in no access to your emails. Asking staff why there is no wifi, there is a mixed story of ‘we haven’t changed a thing in the last 17years’ and ‘we want our guests to disconnect’. If you can live without internet then go there before the place falls apart which is a petty)."