"If I could give 100 points, I would do so without hesitation. I am a very experienced traveller, but the level of care, warmth and genuine hospitality I experienced in this hotel is something truly rare. From the very first day, I felt not like a guest, but like someone truly welcome. The atmosphere was calm, elegant and deeply human. I would like to especially thank the staff of the main restaurant for creating such a warm, almost family-like atmosphere — always attentive, kind, smiling and genuinely caring. Every dinner was not only a meal, but an experience of comfort and kindness. This stay in Lienz was unforgettable, and this hotel played a huge role in that. I will absolutely return — without a doubt."

"Aucun."

"Great quality! Good breakfast and dinner, the best service. Unbelievable view"

"The bath could be better, a cabin little tight."

"Extraordinary breakfast , a beautiful wellness area, and stylishly furnished rooms. I even received a complimentary upgrade when traveling with my dog. A lovely touch was the activity card at the breakfast table with ideas for things to do in the area. Highly recommended!"

"-"

"Amazing view of the mountains, great breakfast, friendly staff, dog friendly"

"No fans in the room despite the warm weather, the bathroom is dated"

"The location is superb. The staff were very friendly and helpful. The property was spotlessly clean."

"Nothing."

"We loved everything about this hotel. Rooms are clean and new, breakfast excellent with large selection of food, coffee and juices. Dinner is perfect as always. Very kind staff."

"Nothing"

"Perfect mountain view at the hilly side of Lienz Very comfortable bed and room Shuttle service to Zettersfeld ski resort came handy on a crowded day Heated ski room, boot dryers Kind staff Easy check in/check out process"

"Aucun."

"The view from my 3rd-floor room was stunning, especially since it had dumped snow in the surrounding mountains. The location was quiet even though there was a hospital nearby. It's close enough to the town that I could walk instead of take the bus which stops across the street. The highlight of this place was the restaurant's food and staff. I had the half pension (dinner and breakfast) and the dining room was lovely, the service was excellent, and the food was delicious. The breakfast spread was exceptional. I stayed four nights and used the spa downstairs every afternoon. I love being able to sit outside after a sauna session."

"The room was clean and had a jaw-dropping view and balcony (I would always book the balcony side here) but it would have been nice to have some art or local folk art on at least one wall. All the furniture was great and the wood floors were lovely but the room lacked a cozy feeling without anything on the walls. The dinning room and the rest of the hotel had those cozy touches like nice linenes and artwork. Also, I was surprised there was only hand soap or body wash in the washroom as at this price point I was expecting some conditioning shampoo and lotion."

"Beautiful clean hotel with great facilities including parking.Amazing staff fro reception to restaurant etc."

"Aucun."

"The view from the balcony is something that I have never seen before, it did not get boring at all. Included breakfast was also one of the best I’ve had, with so many options. Staff were all friendly. Even though I didn’t use the facilities, they had a wellness centre and pool. Room was good size and well provided for."

"At certain times it was difficult finding a parking spot. The pillow was not comfortable"