Acros Resort

"Location excellent. On the way to Vlore and close to Llogara pass."

"Cigarette/damp smell in the room. Elevators malfunctioning due to stormy weather."

"excellent facilities, well maintained and designed to cater to every conceivable need. Guests are consistently captivated by the truly breathtaking views that unfold before them, stretching as far as the eye can see and offering an unparalleled sense of serenity and natural beauty. Furthermore, the entire premises are distinguished by their absolutely impeccable cleanliness, reflecting a commitment to hygiene and guest comfort that is second to none, ensuring a pristine and inviting environment for all who visit."

"Aucun."

"The location has spectacular scenery. The room was clean, well-kept and the beds were extremely comfortable. The gym and indoor pool facilities were modern and well maintained. The food in the restaurant in the evening was freshly cooked, delicious and reasonably priced."

"The breakfast selection was sparse (possibly due to it being out of season), I arrived towards the end of the serving time and everything was cold. There are no tea and coffee facilities in the room and when you ask for coffee, we were sometimes charged and sometimes it was complimentary - this seemed to depend on who you asked. For all but the last day of our stay, staff were happy to open the indoor pool and gym for our family in the morning. On our last day, we were turned away abruptly, which was extremely disappointing for our young children. We booked the deluxe quadruple room with pool view which from the pictures, should have had a partition. The room we were given had no partition and no pool view. In the hotel's defence, we didn't bring this up with the hotel as couldn't be bothered to change rooms."

"Everything . The rooms were spacious and clean . Staff were so friendly."

"Nothing"

"Perfect breakfast.Amazing scenery.Free indoor pool and saunas (great use for cold days)."

"Aucun."

"Spacious , beautiful view , calm and serene atmosphere Neat and clean rooms Ample parking and outside areas Nice balconies Friendly staffs, cosy beds"

"No sports (indoor or outdoor) facilities , no massage , rooms are spacious but less accommodate family needs like storage space etc Food was tastier , but limited options"

"My family and I were really impressed with the hotel. It looks just like the photos – super clean, comfortable, and very pleasant. The hotel is beautiful and the staff were really friendly. The sauna, indoor pool, and gym were a big plus."

"Honestly, there was nothing we didn’t like."

"The receptionist demonstrated some of the best customer service I've had in Albania. The views from the hotel were stunning over Okrium and the pool was stunning and huge."

"Our room had views over a neighbouring property that looked a rubbish tip."

"Very aesthetically pleasing pool area and hotel. Rooms are quite clean. We had such a wonderful view to the pool from our room. The stuff is very nice and welcoming too. The girl helped us several times with some of the questions we had."

"Breakfast variety was the only thing we want to raise. Staying there for more than a week made us very sad having absolutely the same breakfast every day. It’s what should absolutely be improved in order to provide a better experience for guests."

"Beautiful hotel with a stunning pool and mountain views. Rooms are a bit small but comfortable, and the gym has almost everything you need."

"Staff are young and friendly, but service at the pool could be improved – no menus and nobody came to ask for drinks or snacks. The presentation of drinks was also very simple, and these days you can find endless ideas on social media, so it’s really just a matter of interest and creativity. Especially since the hotel was pretty empty, they should focus more on the pool service to generate more revenue. I’m only mentioning this because I feel the hotel isn’t reaching its full potential yet, and with just a few small changes they could have a big impact. With a bit more training and guidance, this place could really shine."